To make a complaint about how your PPI policy was sold, please go to our Payment Protection Insurance (PPI) Complaints page.
For information on PPI Claims Ratios, please email us at firstname.lastname@example.org or contact any of our branches.
- If you make an oral request, we will respond orally by close of business the next business day.
- If you make a request in writing we will respond in writing within 7 calendar days.
- If you make a request by email, we will respond by email to the email address used to request the information within 7 calendar days.
- Please make sure that any request includes the appropriate contact details for us to respond.