An Online Meeting is a free-of-charge and safe service that allows registered eBanking users to receive high-quality advisory services in the comfort of their home. Available during the day, the evenings or on Saturdays.
By sharing illustrations and calculations, we can guide you through complex subjects such as Mortgages, Personal Loans and Financial reviews, in an easy-to-understand manner.
It is easy, safe and simple. You do not have to install anything on your computer. All you need is a computer with eBanking access and a telephone.
Register for eBanking
Book an Online Meeting
You can book an online meeting by completing the form online, over the phone or in branch. Once the meeting has been confirmed, you will receive details via text/email of the meeting date and time. Up to 5 people (including
the adviser) from different locations can take part in our Online Meeting service.
You receive a meeting link in Danske eBanking
Half an hour before the meeting, you will receive a link to the meeting through eBanking. Click on the link to enter the online meeting. Once you enter the meeting the Adviser will call you. You can speak to the Adviser over the phone while information is shared with you online.
See calculations and illustrationsreal-time on your screen
During the meeting, a photo of the Adviser will appear on the screen. If applicable, the Adviser will show you relevant documents and calculations on the screen – just as if you were in a meeting room with them.
Signing agreements and documents
After the meeting, if applicable, we will send you any documents that require your signature to your postal address. These can be returned in the prepaid self addressed envelopes.
We have taken some of your frequently asked questions and answered them below.
No, most modern ordinary computers – both PCs and Macs – will meet the requirements for using the Online Meeting service. You do not need any additional equipment – just a telephone, as you will be speaking to the Adviser on the phone.
No, you must use a PC and a phone.
Online Meeting uses standard Internet connections. If you have an older modem connection or a 3G connection with insufficient coverage, you may experience problems. If you do, the meeting can be held over the phone without using the Internet or you can arrange a meeting at your branch instead.
Security is important for Danske Bank, and we have taken every precaution to ensure that no one else can gain access to an Online Meeting. You must, of course, apply the same security measures as you always do when using the Internet. Read more about security
You will meet one of our Advisers to discuss mortgages or to conduct a financial review. We will be expanding this service to other products in due course.
You are of course welcome to have your spouse or cohabitant, for example, join a Danske Online Meeting. You will have to use the same PC and put the phone on speaker.
If the other party/parties are in a different location we are able to accommodate up to 5 people (including the adviser). They need to be Danske Bank eBanking customers and have access to a phone and PC/Laptop.
If you need technical support in connection with an Online Meeting, call Support. Click here for telephone numbers and opening hours.
Lines are open between 8am and 8pm Monday to Friday and 9am to 4.30pm Saturdays and Sundays, except on bank holidays or other holidays in Northern Ireland when the bank is not open for business. Call charges may vary. Please contact your phone company for details. We may record or monitor calls to confirm details of our conversations, for your protection, to train our staff and to maintain the quality of our service.
Danske Bank is a trading name of Northern Bank Limited. Registered in Northern Ireland R568. Registered office: Donegall Square West, Belfast BT1 6JS. Northern Bank Limited is a member of the Danske Bank Group. Northern Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Northern Bank Limited is entered in the Register maintained by the Financial Conduct Authority, Financial Services Register registration number 122261. VAT number GB853 7590 92. Northern Bank Limited subscribes to the Lending Code.