Frequently asked questions

In this section you can find answers to the most frequently asked questions concerning eBanking.

If you want to know more about the requirements for using eBanking, see the Check Your Computer page.

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Log on and use of Access ID
Information on user ID, passwords and security card.

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Daily use of eBanking
Transactions, transfers, standing orders, direct debits etc.

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eBanking on your computer
Browser settings and updates etc.

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Apply for an account
If you know what you need, you can contact us.

Check your computer
Are you uncertain whether your computer matches our recommendations?

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0345 6002 882

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