Support

Our highly skilled customer support team are happy to answer any technical questions and enquiries you may have.


Useful links

eBanking video guides
eBanking set up guide *

Support covers the following

Operational status
The operational status of our systems is checked during our opening hours. Get a status update.

Read about operational status
Cut-off times

Find out when various transfers are booked and executed according to the time when they are submitted.

Cut-off times
Technical requirements
Among other things you can read about the browsers and monitors that support the use of our website and eBanking. 

Read about technical requirements
FAQ
Frequently asked questions from other customers may help you solve your problem immediately.

FAQs
Customer support
Our friendly support team answers technical questions concerning eBanking. How can we help you? 

Contact Customer Support
online banking
Check your computer
Use the check your computer function to compare information about your computer with our technical requirements.

Use check your computer 

Learn more

Apply for an account
If you know what you need, you can contact us.

Register for eBanking
With eBanking, the bank is never closed, if you are already a customer why not enjoy the convenience of 24 hour Banking.

Register for eBanking
Contact
0345 6002 882

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