You can see the operational updates here. Operational status is updated during Customer Support's business hours.
Operational status
Microsoft stops support for Windows XP
On the 8th of April 2014, Microsoft will discontinue support for Windows XP. We recommend that you update your computer to a newer operating system
Read more about what it means to you
Normal service
Security Advice – Be aware of the below information:
- Danske Bank will NEVER, under any cirumstances, ask you for your password or security code from your eSafe ID device.
- When authorising payments using dual authority, each User should use a separate PC/Laptop/Smartphone to do so. We will not issue a pop up message to advise you to authorise payments.
- Be aware of fraudulent text messages, emails or phone calls asking you to log on to your Business eBanking and/or to authorise payments.
- Report any requests for this type of information to Customer Support Helpdesk on 028 90311377*
*Lines open: 8am - 8pm Mon-Thurs, 8am-5pm Fri, 9am – 5pm Sat, 9am – 8pm Sun (except on bank holidays or other holidays in Northern Ireland when the bank is not open for business)
Log on problems with Firefox
We recommend using Chrome when logging on to Business Online
Problem with sending/retrieving files using Mozilla Firefox.
If you use the latest version of Mozilla Firefox - version 52 - it is no longer possible to use 3.party plugins. This means that Danske Bank File Plugin does not work in this version.
Read more on the problem