Operational status

Microsoft stops support for Windows XP
On the 8th of April 2014, Microsoft will discontinue support for Windows XP. We recommend that you update your computer to a newer operating system
Read more about what it means to you

Normal Service

Webroot Secure Anywhere – Anti-virus Software
You may receive a renewal notification regarding your free subscription to Webroot Secure Anywhere Anti-Virus software.
Please ignore this notification, you will still be receiving full protection from the software and you do not need to take any further action to renew your subscription. Danske Bank will look after the renewal automatically and free of charge.

IMPORTANT Security Advice
We are aware that fraudsters contact customers by phone and/or send text messages, pretending to be from Danske Bank, and persuading users to reveal their Business eBanking password and codes from their eSafeID device.

• Danske Bank will NEVER ask you for your password or security code from your eSafeID device under any circumstances.
• Please report requests for this type of information Customer Support Helpdesk on 028 90311377.*
*Lines open: 8am to 8pm Mon-Thurs, 8am-5pm Fri, 9am-5pm Sat, 9am-8pm Sun (except on bank holidays or other holidays in Northern Ireland when the bank is not open for business).

Problem with sending/retrieving files using Mozilla Firefox.
If you use the latest version of Mozilla Firefox - version 52 - it is no longer possible to use 3.party plugins. This means that Danske Bank File Plugin does not work in this version.
Read more on the problem