We want to make sure you have the information you need to keep your account in credit or within your agreed overdraft limit.
As a responsible lender, we will always try to find the best ways for you to manage your money. If you think you may go overdrawn, please talk to us first. We may be able to offer you an overdraft to keep the charges you have to pay as low as possible.
It is important to remember that the charges shown in this section do not apply when you keep your account in credit or within your agreed overdraft limit.
We offer a range of ways to keep track of your account.
- If you have to pay any charges, we will tell you about them before we take them from your account
- Each month we will send you a statement that clearly sets out the overdraft rates that apply to you. The statement will give details of any changes to the fees and information that applies if you go overdrawn or over an arranged overdraft limit
- You can set up email and text alerts to tell you when your balance falls below an agreed level. You can read more about alerts on our SMS Services page
- We have introduced a new service to help you avoid going into an unarranged overdraft - if we have your mobile phone number, we will now send you a text message to let you know if your current account is about to go into an unarranged overdraft. You can read more about this new service on our How to reduce or avoid fees, charges and interest page.
- When possible, we will use ‘Faster Payments’ to speed through payments to or from your account
- To keep you fully up to date with your account, you can get your balance and information about recent payments from our cash machines, and through our 24-hour Telephone Banking, eBanking and Mobile and Tablet Banking Apps. These services maybe temporarily unavailable during periods of routine maintenance. Danske Mobile Bank App is available on iOS, Android devices and Windows Phone. Danske Tablet Bank App is only for iOS and Android tablets
Our charging structure is simple.
- We only charge one paid transaction fee each day a payment that we allow from your account causes you to go overdrawn or over an arranged overdraft limit, up to the monthly cap on your account
- We will charge one unpaid transaction fee for every payment that we refuse to make from your account, up to the monthly cap on your account
- We will charge an unarranged overdraft usage fee for each month you use an unarranged overdraft, up to the monthly cap on your account
- We do not charge unarranged overdraft interest
These fees apply to all our personal current accounts, except our Danske Standard and Danske Discovery accounts which do not offer an overdraft service and where we don’t charge a paid transaction fee or an unpaid transaction fee.
However, on Danske Standard, we will charge a returned item fee for each direct debit or standing order we cannot pay from your account, up to the monthly cap on your account.
Monthly cap on unarranged overdraft charges
- Each current account will set a monthly maximum charge for:
- going overdrawn when you have not arranged an overdraft; or
- going over/past your arranged overdraft limit (if you have one).
- This cap covers any:
- interest and fees for going over/past your arranged overdraft limit;
- fees for each payment your bank allows despite lack of funds; and
- fees for each payment your bank refuses due to lack of funds.
For more information on the monthly cap that applies to your account, including the amount of the monthly cap, the fees covered by the monthly cap and how it works refer to our Fees and service charges explained brochures.
Overdrafts and bank charges
You may have to pay charges if you use one of our personal current account packages (not including our Danske Standard and Danske Discovery accounts) to make payments when:
- you do not have enough money in your account and have not agreed a formal overdraft arrangement with us; or
- the payment takes you over the limit of your formal overdraft arrangement
The table below gives some examples of our charges for making payments from your account when you haven’t enough money.
We developed these examples with the Office of Fair Trading (now the Competition and Markets Authority) and leading consumer groups to help you to think about how changing the way you use your account can affect the amount we may charge you.
These examples are meant to show how different actions can result in different charges.
We may not allow you to use your account in the ways shown below. You should avoid going overdrawn wherever possible and you should contact us if you need help to manage your account.
We could add other charges and interest to your account if you try to make payments when you do not have enough money.
Get details of all the charges and interest rates for these accounts.
Choose an example below which shows how you might manage your current account. If you have recent bank statements, use these to help you choose. Once you have worked out reasons why you might be charged, it could help you to avoid charges in future.
||We refuse a payment from your account because there is not enough money in your account.
(See note 1 below)
A payment from your account takes you into an unarranged overdraft by less than £10.
You are overdrawn for one day during the month.
|£50 (See note 1 below)|
A payment from your account takes you into an unarranged overdraft and you make another payment from the account while you are overdrawn.
You are overdrawn for two days in a row during the month.
A payment from your account takes you into an unarranged overdraft, and you make nine more payments from the account while you are overdrawn.
You are overdrawn for 10 days in a row during the month.
A payment from your account takes you into an unarranged overdraft. You are overdrawn for one day.
However, on three more occasions during the month, a payment takes you into an unarranged overdraft. On each of these occasions you are overdrawn for three days in a row.
||A payment from your account takes you into an unarranged overdraft. You are overdrawn for 21 days in a row during the month and you make 12 more payments from the account while you are overdrawn.
Note 1: We will not charge this fee if the amount you would have been overdrawn by is £5 or less.
Advice Guide from Citizens Advice