Access ID

Access ID is our log on solution for our eBanking customers.

How do I log on using Access ID?

you need three items:

  • User ID
  • Code from a Security Card
  • Password
Tips to avoid common threats 

I haven't received some or all of these items - What should I do?

Please contact eBanking Customer Service using details below. They will reorder the item(s) for you.

eBanking Customer Service
Calls within NI/UK 0345 6 031534 Mon-Thur: 8am-10pm *
Fri: 8am-5pm *
Sat-Sun: 9am-4pm
Calls outside NI/UK +44 (0) 28 9004 9219 Mon-Thur: 8am-10pm *
Fri: 8am-5pm *
Sat-Sun: 9am-4pm

* Except bank holidays or other holidays in NI when the bank is not open for business. Call charges may vary. Please refer to your service provider. We may record or monitor calls for your protection, to train our staff and to maintain the quality of our ongoing service.​​​

Access ID for Mobile and Tablet Banking

We have launched our mobile banking service app for iOS, Android and Windows Phone use.

To access your accounts using mobile banking you will need your Access ID details.

0345 6002 882

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