Security and fraud protection

It is safe to use eBanking. We provide self-service solutions with a very high level of security. Compliance with our three general security principles provides a level of security that meets the highest standards.

Security and Fraud Protection 

Online Banking Security

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How we protect you

The eBanking security system is based on three general security principles.

  • No unauthorised person can gain access to your personal data through eBanking. This is because of the way we identify and transmit data
  • No unauthorised person can read data transmitted between your browser and the bank. We protect your data using SSL encryption
  • Data cannot be altered during transmission between your browser and the bank. Only you can carry out account transfers and similar transactions. Our system is based on the principle that financially binding transactions are verified electronically.

Access ID

eBanking offers Access ID as its security system. The systems protect communications by SSL encryption and a control device. This ensures that:

  • You can see that you are communicating with the bank
  • The bank can identify you before transmitting confidential information
  • Unauthorised persons cannot access your communications

Read more about Access ID

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Secure Your Business 
  • Follow Security Guidelines
  • Protect your computer/devices
  • Protect your information

Protect yourself against fraud.

It is important to take security precautions when you bank online - just as you protect the PIN for your credit card.

How to protect yourself


Tips to avoid
common threats.

Fraud attempts vary a lot and are constantly changing. In this section you can read more about the most common threats, so you can be prepared and avoid them.

See tips

Tips to avoid common threats 
Suspicio of Misuse and Fraud  

Suspicion of misuse
or fraud?

If you suspect that your eBanking access has been or is being misused, please call us immediately on 02890 049219

*Lines open: 8am to 8pm Mon-Thurs 8am-5pm Fri 9am-5pm Sat 9am-8pm Sun (except on bank holidays or other holidays in Northern Ireland when the bank is not open for business).

How to report fraud

0345 6002 882

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