Customer Support

Customer Support is happy to handle technical enquiries and questions about functionality.

Call Customer Support 
Calls within UK 0345 603 1534*  
Calls outside UK 0044 28 9004 9219*   
Telephone lines are open   Monday - Thursday**   8am - 8pm
Friday** 8am - 5pm
Saturdays & Sundays** 9am - 4.30pm



* For security purposes and to improve our services, calls to the numbers shown may be recorded or monitored.
** Except for Northern Ireland Bank Holidays

Email Customer Support

Complete the online form here explaining your question or problem.

Note that this service may be temporarily unavailable during routine maintenance periods.

Calls charges may vary between service providers. Customers calling from mobile telephones may be charged a different rate.


* For security purposes and to improve our services, calls to the numbers shown may be recorded or monitored.
** Except for Northern Ireland Bank Holidays
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Learn more

Get remote support
Our staff can assist you by accessing your PC remotely so they can see error messages or check settings for eBanking. This can often speed up solving your problem. You can read more about remote support here.

If you would like to use this option just ask a member on our Technical Support Team.

Remote support

Check your computer
Are you uncertain whether your computer matches our recommendations?

Check your computer
Contact
0345 6002 882

Chat with us

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