SupportSupport

If you need support in connection with your Business eBanking agreement, you can find help here. Everything from how to get started to when you can contact our Customer Support team.

You can also read about cut-off times for payments in Business eBanking and technical requirements as well as Frequently Asked Questions (FAQ).

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Support covers the following Support covers the following

Customer Support
Are you having problems using Business eBanking?


Contact Customer Support
Cut-off Times
What are the cut-off times for local and foreign payments in Business eBanking?


See Cut-off Times
Operational Status
View the current operational status of Business eBanking.


See Operational Status
Technical Requirements
See the system specifications we recommend so you get the most out of our online services.

See Technical Requirements
Integration Services
You can find information on the various data formats used in the Integration Services ​solutions available in Danske Bank.

See Integration Services
FAQ
Do you have questions about using Business eBanking?


See Frequently Asked Questions

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EDI formats
If you want to find out more about EDIFACT and EDI solutions, such as the various formats, visit our EDI site.

Visit EDI site
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Business eBanking
See the many possibilities online banking can open for your business.

Register now
 

Lines are open between 8am and 8pm Monday to Friday and 9am to 5pm Saturdays and Sundays, except on bank holidays or other holidays in Northern Ireland when the bank is not open for business. Call charges may vary. Please contact your phone company for details. We may record or monitor calls to confirm details of our conversations, and for training and quality purposes.

Phone conversations may be recorded and stored due to documentation and security purposes

Danske Bank is a trading name of Northern Bank Limited. Registered in Northern Ireland R568. Registered office: Donegall Square West, Belfast BT1 6JS. Northern Bank Limited is a member of the Danske Bank Group. Northern Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Northern Bank Limited is entered in the Register maintained by the Financial Conduct Authority, Financial Services Register registration number 122261. VAT number GB853 7590 92. Northern Bank Limited adheres to the Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.

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